Contact and Customer Support
How to reach us about orders, payments, delivery, returns, warranty and privacy.
Draft policy. Items marked “To be confirmed by store owner” must be completed before launch.
Support contacts
Email: olizsupport@gmail.com. Phone: +977 9700686520. You can also use the contact form on our Contact page.
Support hours
To be confirmed by store owner.
Business details
Registered name: Oliz Store Pvt. Ltd.. Registration number: To be confirmed by store owner. PAN/VAT: 304563074. Address: Main Office: Kathmandu, Nepal.
Orders and payments
Please include your order reference. We will never ask for your card PIN, OTP or password.
Delivery, returns and warranty
See our Shipping, Refund and Return, and Warranty policies, then contact us with photos and your order reference.
Privacy requests
To see, correct or delete your information, contact us and say “Privacy request” in the subject line.